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Network Status
 Our network, servers, and services are monitored 24/7 from external monitoring systems at 30 second intervals.
If any of our servers or services do not respond our 24/7 technicians are paged to begin working fixing any issue within minutes.
The table below shows the current state of our networks and server availability in real-time. This data is taken from a live feed from the external monitoring systems.
| Networks |
Status |
| Web Wiz UK Network |
 |
| Web Wiz US Network |
|
| Network Hardware Firewalls |
|
| Web Servers |
Status |
| Amelia Web Server |
|
| Athena Web Server |
|
| Olympus Web Server |
|
| Titans Web Server |
|
| Zeus Web Server |
|
| Mail Services |
Status |
| Atlas Mail Server (UK Primary) |
|
| Apollo Mail Server (US Failover) |
|
| Artemis Email Anti-Spam & Anti-Virus Server |
|
| Webmail Service |
|
| DNS Servers |
Status |
| DNS Server NS1 (UK Primary) |
|
| DNS Server NS2 (US Secondary) |
|
| DNS Server NS3 (UK Secondary) |
|
| Database Servers |
Status |
| SQL Server 2005 Database Server |
|
| mySQL 5 Database Server |
|
| Miscellaneous Services |
Status |
| Website Control Panel Service |
|
| Janus FTP Server |
|
| Website Statistics Service |
|
| Iaso 1.75TB File Backup Server |
|
Current and Planned Outages
The table below lists any current or planned outages, including maintenance windows for server updates.
| Description |
Date |
Start |
End |
UK Network Outage
A power outage at our UK data centre due to a fault in a UPS coursed power loss to some of our servers. The outage was only for a few minutes, but it did take around 10 minutes for some severs to come back online. |
30-Apr-08 |
12.50pm |
1pm |
Athena Web Server
New web server Athena goes live. |
25-Apr-08 |
11am |
11am |
Network and Server Upgrade
We will be upgrading our network to a new Tier 2 Multi-Homed Transit Network and upgrading servers on Sunday 24th February 2008. There maybe a few short outages during the day. |
24-Feb-08 |
8am |
8pm |
Primary Mail Server Hardware Upgrade
We will be adding new SCSI RAID Drives to the Primary Mail Server over the weekend. We expect no downtime during this process, however you will not be able to create, delete, or modify, mailboxes from your hosting Control Panel during this time. |
17-Nov-07
18-Nov-07 |
8am
8am |
6pm
6pm |
Hardware Firewall Replacement
We have identified an issue in one of the firewall's serving our UK network. We will be replacing this firewall on Tuesday 23rd October. We do not expect any downtime. |
23-Oct-07 |
11am |
1pm |
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